S1 : E3 Agency leaders debate: Are bad client relationships salvageable?

Agency Leaders Debate and customer service | Feb 8, 2023

Relationship management is a perhaps under-sung art in agencyland, but it's the bread and butter of making and keeping clients. In this session, we ask agency leaders: can and should you try to save bad relationships? At what point should we wash our hands? And if bad relationships are salvageable, what's the secret sauce in turning things around?
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